Participants can renew their registrations online via their eTrac portal or by calling 13 49 42.
For the most current registration renewal fees, please visit the Participant Registrations page and scroll to the bottom.
Your GWIC registration will expire on your birth date either 1 year or 3 years from your last renewal. You can find your registration expiry date on your GWIC Identification card or by calling 13 49 42.
Participants have the option to renew for one or three years, with a 30% discount offered with three-year registration renewals.
Participants must renew all registrations they wish to keep, at the same time and for the same period of time (one or three years).
If your registration has already expired, the Commission will provide a 14-day grace period in which you can still renew your registration over the phone by calling 13 49 42.
If your registration has expired in the last 15 days and beyond, you will not be able to renew or reinstate your registration. If you wish to become registered again, you will need to submit a new registration application through your eTrac portal.. To get more information on applying for your registration, please call our registration and Welfare team on 13 49 42
Online – BPAY, credit card, PayID, PayPal.
Registration Renewal form - Credit card, cheque or money order.
Over the phone – Credit card.
Please note cash payments cannot be accepted.
No. We do not require a passport photo. We can use the previous photo you have provided.
No. We do not require a police check with your registration renewal.
You can renew your registration over the phone by calling the Registration and Welfare team on 13 49 42.
Yes. Once your registration renewal has been processed, a new identification card will be issued to you.
Once you complete your registration, we will aim to have your card to you within four weeks. If you have not received your card within six weeks, please call 13 49 42 to let us know and we will check your contact details and issue you another card.
Your new identification card will be issued by regular post to your listed postal address.
If your card was not received within six weeks from your date of renewal, you can contact the Commission on 13 49 42 and the Registration & Welfare team can check the status of your identification card and issue a new card if required.
No. Participants who only hold an owner registration will not be provided an identification card as you would not be required to present it to Commission staff.
If you no longer wish to be registered as an industry participant, contact the Commission on 13 49 42 and we will arrange for your registration to be surrendered.
If you wish to downgrade your registration, please complete a paper renewal form and write “downgrade” on it. We will then be able to process your renewal and downgrade your registration.
Alternatively, you can contact the Registration and Welfare Team on 13 49 42 to complete the downgrade and renewal over the phone.