Changes to Supplier Administration
In order to be a supplier to the Greyhound Welfare & Integrity Commission there are various steps for you to take to ensure fast turnaround and payment.
There are upcoming changes to NSW Government financial systems that you need to be aware of. The changes are aimed at providing improved services to suppliers of government.
This will cause some changes to your existing experience and methods of dealing with GWIC. We ask you read this page carefully and make all appropriate changes advised.
What is changing?
- You will be allocated a new supplier number of 8 digits and will be used in all dealings with NSW government supply arrangements.
- Invoicing will be processed via a newly created centralised shared services.
- AI will be assisting in first stage document recording and analysis again established vendor and purchase detail
- Automatic verification to Australian Business Registers and NSW Small Business Register where relevant
- Automatic matching to purchase orders and goods/services received documentation
- Dedicated specialised accounts teams to assist in management of the purchase and settlement arrangements.
- Improvements necessary to deliver a best of class Procure to Pay system underpinning strong relationships with our suppliers
What is not changing?
- Your direct relationship with your customer as we recognise the importance of valued relationships in delivering the outcomes to the NSW Greyhound Racing & Welfare Industry
- Continued dedication to support regional and small businesses of New South Wales wherever possible.
- Prompt processing and payment of your invoices with 5 days for small and regional businesses when compliant
- GWIC finance team will remain always available to resolve unforeseen issues
There are some must-do steps to ensure a smooth transition...
1.
Adjust your customer data for billing (invoicing) purposes.
Invoices to be sent to:
Primary: gwic.gssinvoices@customerservice.nsw.gov.au
Secondary (CC): accounts@gwic.nsw.gov.au
By using GWIC as secondary it keeps us in the loop for support.
2.
As the new vendor system provides for a separate billing address, it will be important for you to ensure your customer contact data currently used for service purposes remains as your existing contact.
3.
Check you are registered with Buy.NSW as a supplier to NSW Government.
Register now by following this link: buy.nsw
4.
You will have to have a valid purchase order number. Purchase orders may be specific to a single supply or in some circumstances for a fixed period of supply. If you do not have a purchase order, please reach out to your relationship contact or alternatively contact the finance team at 13GWIC.
All future invoices must state the purchase order number.
If you are a small business or regional supplier there are some additional steps that will be worth it.
NSW Government has several procurement policies intended to ensure every business gets a fair go across New South Wales.
These policies include preferential weighting and payment acceleration for:
-
Small Businesses
-
Regional Businesses
-
Aboriginal Businesses, and
-
Disability Businesses
The new systems will automatically check the status of your business and if you have the appropriate registrations then your invoices gain priority treatment for payment. So what must exist?
5.
Your registration with Buy.NSW has an option to apply for statuses reflecting the above. If you satisfy the conditions your business profile will appear on your unique business record, meaning it will appear in agencies supplier searches and be in the running for selection.
6.
Registered small businesses can enjoy 5 day payment terms. To access this it is important to register with the NSW Small Business Commission: www.smallbusiness.nsw.gov.au